Unconditional 100% Satisfaction
We strive for our customers to be 100% satisfied with the products we sell and the service we provide. If at any time of your purchase you are not 100% satisfied, simply call us (916-376-7752). What do you do with the food you’ve bought? Keep it 🙂 We don’t want it. But, explain your issue with the product and we’ll come up with a solution for your unsatisfied purchase. Though, for legal purchases, all online sales are final.
Wrong or Defective Product
We strive for perfection but occasionally we may make an error with your order or a product may be defective. In either event, please call us immediately at (916-376-7752) or email us at firstname.lastname@example.org so that we can make it right! Defective food merchandise is described with such characteristics as uncooked or mislabeled ingredients at the time of purchase. Defective products are not described by damaged or tampered products. We unfortunately cannot control for shipping conditions.
Our Policy on Returns
As mentioned above, we do not accept returned goods for refund. Additionally, we cannot refund shipping charges unless we shipped the wrong product or the item is defective. Though, give as call (916-376-7752), we would love to discuss the issue and come up with a resolution.
Instructions for Returns
Please call us at (916-376-7752) or e-mail us at email@example.com